We want to transform tourism into an activity that brings economic prosperity to the environments of the homes we manage, prioritizing the tranquility and well-being of people.
Responsible Tourism Policy
Our most significant learning is that the progress of tourism lies in caring for people. Discover more about our Responsible Tourism Policy and how we contribute to this positive change.
Enterprise Operating System
For our operations, we implement a rigorous system that establishes structured processes to ensure the optimal functioning of the company and provide our employees with a clear framework for action.
This methodology facilitates working towards defined objectives, promotes collaboration between teams, and fosters an effective and efficient work environment. Each quarter, all members of our company actively participate in one or more strategic projects, which not only drives organizational growth but also enhances the professional and personal development of our employees.
Hiring and Execution Through Strong Values
We base our operations on six core values that form the heart of our corporate culture. These values guide our daily work and are reflected in our weekly meetings, where we reaffirm the importance of joy, growth mindset, accountability, honesty, humility, and caring for people. These principles not only steer our decisions and actions but also foster an environment conducive to personal growth and shared success.
Work-Life Balance Policy for All Our Employees
We promote work-life balance by offering flexible working hours to all our employees.
Extracurricular Sports and Social Activities
We strongly believe in the balance between work and personal life. Therefore, from the Human Resources Department, we dedicate ourselves to organizing sports and social activities that allow our employees to enjoy positive moments outside of work hours.
These initiatives not only promote emotional and mental well-being but also strengthen bonds between teams and foster a close-knit and familial work environment. This culture extends beyond the organizational scope, as our employees often take initiative to organize activities on their own, creating a community that operates like a true family.
24/7 communication channel for neighbors
We have implemented a specific channel for neighbors, managed by a dedicated responsible person available 24/7.
We are the primary point of contact to ensure direct and efficient communication, ensuring an immediate response to any concerns or needs our neighbors may have.
Noise meters
We have installed noise meters to ensure the tranquility of all our residents. These devices allow us to monitor noise levels in real time, and upon receiving a complaint call, we immediately dispatch trained personnel to address the situation and ensure a peaceful and comfortable environment for everyone.
Rules in our residences
We adapt the rules of our residences according to the needs, emphasizing our concern for promoting harmonious coexistence with neighbors.
Customer Evaluation Policy
We carefully evaluate our potential guests to prioritize bookings from couples, families, or groups of friends over the age of 25.
This measure is intended to ensure a peaceful and respectful environment in our properties, thereby guaranteeing a positive experience for all our guests and neighbors, and fostering harmonious living within our communities.
Promotion of local culture
We deeply value local culture and actively dedicate ourselves to promoting it among our guests, believing that supporting local businesses not only enriches their experience but also drives the economic development of our community.
Our initiatives include providing recommendations on cultural events, local festivals, and historical sites so they can explore and enjoy an authentic experience. Additionally, we encourage our guests to support local businesses by recommending nearby shops, restaurants, and traditional markets.
We prioritize collaboration with local suppliers, favoring the hiring of services and products that contribute to a sustainable economic cycle in our region.
"We Respect" Seal
The quality of life of our neighbors is fundamental to the success of our business, as their satisfaction allows us to operate smoothly and provide an exceptional experience to all our guests. That is why we have obtained the "We Respect" seal, which reflects our ongoing commitment to quality of life in the areas where we operate, ensuring a positive experience for everyone.
We deeply value our relationship with our neighbors, understanding that their quality of life is crucial to the success of our business. For this reason, we have implemented a continuous evaluation system to ensure their satisfaction.
We ensure that every decision and practice we implement is aligned with the well-being of the local community, always seeking to contribute positively to their peace and harmony.
Electric scooters to reduce CO2 footprint
At Stay Unique, we are committed to sustainability and reducing our carbon footprint. That's why we have implemented the use of electric scooters for our transportation during check-ins.
Automatic Check-in
We have implemented an automatic check-in system with electronic locks, allowing guests to access their accommodations directly without the need for additional travel. This initiative not only avoids unnecessary trips but also contributes to reducing the carbon footprint.
Reusable amenities
We provide our guests with basic amenities for their stay, such as shampoo, conditioner, shower gel, and soap, all in refillable bottles to avoid waste.
Efficient air conditioning and lighting
At Stay Unique, we promote environmental sustainability by installing air conditioners with temperature limiters and sensors that activate when windows are open. Additionally, in most of our residences, we use efficient lighting systems to reduce energy consumption. These measures allow us to save energy and decrease our carbon footprint, ensuring a more efficient use of resources without compromising the comfort of our guests.
Waste management in the office
We ensure proper waste recycling management in our offices by separating paper, plastic, glass, and organic waste. We train our staff on sustainable practices and encourage the use of recyclable and reusable materials, minimizing the use of single-use plastics.
Sustainability recommendations for our guests
In our residences, we have placed signs providing practical recommendations to promote sustainable practices among our guests and reduce their environmental impact.
These recommendations include efficient use of water and energy, proper waste recycling, and preference for local and sustainable products. We also actively encourage our guests to reduce single-use plastics and opt for public transport or sustainable mobility options such as bicycles or electric scooters.
Participation in waste collection day at Bogatell Beach, Barcelona
We participated in a waste collection day at Bogatell Beach, Barcelona, in 2022, as part of our commitment to environmental responsibility. This initiative reflects our efforts to keep natural spaces clean and cared for. In collaboration with the organization LIBERA, we promoted awareness about the importance of preventing littering and conserving the environment.