Passport information

Why do we ask for your passport information?

We ask you to provide the information upfront to make the check-in process easier and quicker, and because it is important that we have the passport information an ALL guests registered on check-in, regardless of whether you all arrive together, or in smaller groups.

If you do not wish to supply us with your passport information before arrival, it is therefore important that the first arriving have the details for guests, as we otherwise cannot check you in.

If you have booked an apartment with auto check-in, it is crucial that you provide all the passport information before your check-in. Through your Guest app to which you have access since you booked with us.

The form we are asking for your passport information in is secure, evidenced by the little padlock icon and the “https”, and it is therefore entirely safe for you to provide the information through it. We store your passport information for the purpose of sharing it with the local government only, and will not be used for any other purpose.


If you wish to learn more about the topic, you can access this official document of Generalitat of Catalunya.

It is compulsory for all the guests, not just the person who made the reservation, staying in any kind of accommodation establishment in Catalonia to register with passport and full name, according to article 2 of order IRP/418/2010, of August 5th 2010.

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