Part Time Guest Experience – Reservations

Ready to rock the Guest Experience department?
Guess what? We have the ideal opportunity for you!

Stay U-nique is a young and dynamic company working in the tourism industry.
Our baseline: Passion for caring.

So, are you looking for a company where they care about you,
your personal growth and professional experience?

Let me tell you. Stay U-nique is the place for you!

We are looking for enthusiastic, creative and entrepreneurial souls with a Do-mentality.

BUILDING A TEAM

Stay U-nique is looking for new colleague who is passionate about caring are not afraid to show initiative in delivering personalized service to our guests. Are you creative in finding solutions to any difficult situation that might appear and willing to become an expert in the day to day management of a property management company?

 

THIS IS WHAT WE ARE LOOKING FOR:
Communicator
Good communication skills are needed to make sure everything runs smoothly, whether it is about speaking to all the guests before arrival, coordinating different teams that work with the company or to the colleagues in your team.
Customer service oriented
You love to create unique experiences for the guest and always try to offer the best solution possible that makes the guests happy.
Flexible
You are taking care of different tasks throughout the day, when changes occur you are flexible in finding a solution. Also you can handle the tasks in busy periods and can make your own decisions.

We are looking for an amazing individual to start ASAP

GENERAL TASKS AND RESPONSiBILITIES

Coordination between all stakeholders
Daily contact with international guests
Work on all Online Booking Platforms

On top of doing the daily tasks, we are also a company in constant pursuit of ‘growth’. But here, growth doesn’t just mean in terms of apartments or sales, but just as much in terms of ‘growing’ on how we do things. Therefore, we are constantly looking for ways to get smarter, build new tools, simplify processes or come up with new ways of doing things as a way to support our business growth in a sustainable way.

This therefore means we will always be working on various projects, next to our daily tasks.
Examples of previous projects are:

Optimising cross sales
Develop a new messaging system & implement it
Improve the company’s communication with guests

Working Conditions

Salary
To discuss during the application process
Schedule
The working days are from Monday to Sunday, with two days off per week that are not necessarily consecutive, for a total of 20 working hours per week.
Holidays
You will earn 22 holidays per year + all official bank holidays.

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