Learn more about a position - Office Management

Office Management internship

 

As an Office Management intern at Stay U-nique, you will gain experience in managing a small business within the tourism industry by offering support to various departments.

During your internship in Stay U-nique, the core tasks you will be working with everyday includes but are not limited to:

 

Sales & Reservations:

·       Answer phone calls and e-mails from customers

·       Process incoming bookings and cancellations

·       Contact different booking channels (Booking.com, Airbnb, Expedia etc.) and manage reservations

·       Inform about services/ facilities, availability and prices.

·       Always make sure we have arrival information from our guests, by contacting them via phone/ email

·       Ensure all data is correctly introduced in our CRM and there is no missing information

·       Fix mistakes on bookings

·       Presale to guests after their booking

·       Ensure the payments are always made for the upcoming week

·       Coordinating the cleaning and maintenance staff

·       Solve guests’ requests and complaints

·       Check-ins and check-outs

·       Count inventory and place orders

 

HR

·       Support the HR department with handling contracts and other documents regarding staff.

·       Actively search and contact new partner universities and agencies.

 

 

The terms and conditions:

 

Work weeks are 40 hours spread over 5 days, under normal circumstances. This might be changed under special occasions, but then you will recover the time later. The average will always be 5 days and 40 hours a week.

  • You work all 7 days a week, which days you have off will vary every week and they will not necessarily be two days in a row. Working hours will normally be from 10-18, but will also change every now and then to everything from 8-16 to 13- 21.
  • You will earn 2 holidays per month you work with us.
  • Mobile data allowance.
  • Salary is 150€ for the first 4 months, then increasing by 50€ per month till it reaches 450€ after the 10th month).